Privacy Policy
Introduction
With the following privacy policy, we would like to inform you about the types of your personal data (hereinafter also referred to as "data") that we process, for what purposes and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services through our product "Testmap for Jira", and in particular on our websites, as well as within external online presences, such as our social media profiles (hereinafter collectively referred to as "Online Offerings").
The terms used are not gender-specific.
I. Who are we and how can you reach us?
DigITup GmbH
Königsallee 27
40212 Duesseldorf
E-mail address: kontakt@dig-it-up.de
II. What data is processed when you visit our websites?
In the following, we will inform you about what data is collected when you visit our websites, for what purposes it is processed, on what legal basis the data processing takes place, what options you have to control the collection and processing of the data yourself and when the data is deleted.
A. Log files
Data collected:
When you visit our websites, your browser automatically transmits the following data:
- Your IP address
- Web pages that you access through our site
- The pages you click on, and
- Time of the page call
- Name of your Internet service provider
- Your browser type and its version
- The operating system of your terminal device
- The date and duration of your visit
IP addresses used for malicious behavior (DDoS attacks, brute force attacks and the like) are stored and blocked by us.
Data processing purposes:
The temporary storage of this data is necessary to enable delivery of the website to your computer and to ensure the functionality of the website. We also use this data to gain statistical insights into how our web pages are used. In addition, we collect the data in order to be able to trace and prevent unauthorized access to the web server and misuse of the web pages and to secure our information technology systems.
Legal basis:
We temporarily store this data on the basis of legitimate interests (Art. 6 para. 1 f DSGVO). Our legitimate interest is to achieve the purposes described above.
Storage period and control options:
The data is deleted when it is no longer necessary to achieve the purposes.
B. General information about cookies and targeting technologies
Data collected:
When you visit our websites, so-called cookies are set. These are small text files that are stored on your terminal device. Cookies usually contain a characteristic string of characters, the so-called cookieID, with which your browser can be identified when you visit our websites again.
Depending on the type of cookie, different data is collected and processed pseudonymously.
We use cookies from other providers (third-party cookies).
Data processing purposes:
Technically necessary cookies enable the technical functioning of the website. Some functions of our websites cannot be offered without the use of the cookies.
Functionality cookies are used to make our websites more user-friendly and to ensure certain functionalities so that you can access the data and settings you have already entered when you return to the site.
Analysis cookies and tags enable us to generate aggregate statistics, e.g. on the number of views, which areas of the web pages are viewed most frequently, as well as information on locations and on the duration of the average stay on the web pages. This allows us to improve the quality of our websites and content.
Advertising cookies and retargeting technologies enable us to provide you with offers and information tailored to you. This allows us to make our websites more interesting for you and to address you on other websites with personalized, interest-based advertising.
Legal basis:
We use technically necessary cookies and functionality cookies on the basis of legitimate interests (Art. 6 para. 1 f DSGVO). Our legitimate interest is to ensure the functioning of our websites and their optimal usability.
We use analysis cookies and advertising cookies as well as tags and retargeting technologies on the basis of legitimate interests (Art. 6 para. 1 f DSGVO, recital 47). Our legitimate interest is to tailor our websites optimally to the interests of our customers.
Storage period and control options:
Some of the cookies we use are automatically deleted after you close your browser (so-called session cookies), others remain permanently on your terminal device and allow us to recognize your browser (so-called persistent cookies).
You have full control over the use of cookies and can delete cookies in your browser, disable the storage of cookies altogether or selectively accept certain cookies. Please use the help functions of your browser to learn how to change these settings. This may limit the functionality of our websites.
C. Third-party cookie and tracking technologies used.
Google Analytics / Google Tag Manager:
Data collected:
We use solutions and technologies from Google, the use of which transmits certain data to Google. An overview can be found here:
https://policies.google.com/privacy?hl=de#infocollect
Purposes of data processing:
We use Google Analytics / Google Tag Manager to perform analyses of our users' usage behavior on our website.
Legal basis:
The use is based on our legitimate interest of continuous product development and improvement according to Art. 6 para. 1 lit. f. DSGVO.
Storage period and control options:
The data collected via Google Analytics / Google Tag Manager is stored and regularly deleted.
You can prevent the storage of cookies by making the appropriate setting in your browser.
In addition, you can prevent the collection of the data as well as the processing of the data by Google by downloading and installing the browser add-on available under the following link.
You can find more information in the Google privacy policy
Youtube:
Data collected:
We use solutions and technologies from Google, during the use of which certain data is transmitted to Google. An overview can be found here:
https://policies.google.com/privacy?hl=de#infocollect
Purposes of data processing:
Youtube is a video hosting platform that enables us to offer our users or customers content about our services and products in video form.
Legal basis for processing:
The use is based on our legitimate interest of continuous product development and improvement according to Art. 6 para. 1 lit. f. DSGVO.
Storage period and control options:
The data collected via Youtube (Google) is stored and regularly deleted.
You can prevent the storage of cookies by making the appropriate setting in your browser.
In addition, you can prevent the collection of the data as well as the processing of the data by Youtube (Google) by downloading and installing the browser add-on available under the following link.
You can find more information in the Google privacy policy
III. What data is processed when you use our "Testmap for Jira" product?
In the following, we inform you about what data is collected and processed when you use our "Testmap for Jira" product, for what purposes and by which recipients this data is processed, on what legal basis the data processing takes place, and when the data is deleted.
A. Testmap for Jira
Mixpanel:
Data collected:
We use solutions and technologies provided by Mixpanel Inc, One Front Street, 28th Floor, San Francisco CA 94111, USA ("Mixpanel"). The implementation of these solutions and technologies within our software "Testmap for Jira" follows a strict privacy-by-design approach.
However, usage events are also transmitted, which in part provide information about or allow conclusions to be drawn about the user(s) triggering an event. We have ensured that data storage takes place entirely within the EU.
Data Processing Purposes:
Mixpanel is an analytics service that allows DigITup to analyze the usage behavior of our customers in aggregated form and thus enables the targeted improvement of the product based on the collected usage data.
Legal basis for processing:
The usage is based on our legitimate interest of continuous product development and improvement according to Art. 6 para. 1 lit. f. DSGVO.
Storage period and control options:
The data transferred to Mixpanel is deleted on a regular basis.
For more information, please see the Mixpanel Privacy Notice
B. Use of Help Center (Intercom)
Intercom:
Data Collected:
We use solutions and technologies provided by Intercom Inc, San Francisco. 55 2nd Street, 4th Floor, San Francisco, CA 94105, the use of which transfers certain data to Intercom. An overview can be found here: https://www.intercom.com/legal/privacy#personal-data-collected-by-intercom
Purposes of data processing:
Intercom provides a solution where our customers are provided with easy access to product explanations for our product "Testmap for Jira".
Legal basis for processing:
The use is based on our legitimate interest of continuous product development and improvement according to Art. 6 para. 1 lit. f. DSGVO.
Storage period and control options:
Information on this can be found in the privacy notices of Intercom.
Youtube:
Data collected:
We use solutions and technologies from Google, during the use of which certain data is transmitted to Google. An overview can be found here:
https://policies.google.com/privacy?hl=de#infocollect
Purposes of data processing:
Youtube is a video hosting platform that enables us to offer our users or customers content about our services and products in video form.
Legal basis for processing:
The use is based on our legitimate interest of continuous product development and improvement according to Art. 6 para. 1 lit. f. DSGVO.
Storage period and control options:
The data collected via Youtube (Google) is stored and regularly deleted.
You can prevent the storage of cookies by making the appropriate setting in your browser.
In addition, you can prevent the collection of the data as well as the processing of the data by Youtube (Google) by downloading and installing the browser add-on available under the following link.
You can find more information in the Google privacy policy
IV. What data is processed when you contact us (mail) or chat with us?
In the following, we inform you about which data is collected and processed when you contact us (mail or chat), for which purposes and by which recipients this data is processed, on which legal basis the data processing takes place and when the data is deleted.
A. Contact
Data collected:
We collect and process the data you provide, such as your contact details, name and request, when you contact us via email or chat. All data that you transmit to us is encrypted and transmitted between your browser and our server.
Intercom:
We use the communication service of Intercom, Inc. 55 2nd St, 4th Fl., San Francisco, CA 94105, USA. When you click the Intercom button, your browser establishes a direct connection with Intercom's servers and the data you entered in the contact form is stored there. We receive a notification from Intercom that a contact request has been received and respond to it.
Google Workspace:
In addition, we use Google Workspace as a solution for internal and external communication. For example, when you send us an email to our support mailbox, it is stored and processed in a Workspace (Gmail) mailbox. These accesses are made by contractual regulations on the basis of an appropriate level of data protection. When using the Workspace, it cannot be ruled out that the relevant employees of the partner Google Inc. (USA) or its subsidiaries as well as subcontractors may become aware of this data. Consequently, the data will also be collected, processed and used in countries outside the European Union and the European Economic Area.
Purposes of data processing:
Data processing is carried out by our customer service exclusively on the basis of and for the purpose of processing your request.
Legal basis:
We process your data in order to carry out pre-contractual and contractual measures in response to your request (Art. 6 para. 1 b DSGVO).
Storage period:
We store your data for as long as we need it for the specific processing purpose, for warranty purposes or to comply with legal retention periods.
Intercom:Your data will be automatically deleted by Intercom after 9 months of inactivity. For more information, please see Intercom's privacy policy.
V. What rights do you have and how can you exercise them?
A. Revocation of consent
You may revoke any consent you may have given for the processing of your personal data at any time with effect for the future. Please note that the revocation has no effect on the lawfulness of the previous data processing and that it does not extend to data processing for which there is a legal reason for permission and which may therefore also be processed without your consent.
B. Further data subject rights
In addition, you are entitled to the following data subject rights in accordance with Articles 15 to 21 and 77 of the EU General Data Protection Regulation (GDPR) if the legal requirements are met:
Information:
You may at any time request that we provide you with information about which of your personal data we process and how, and provide you with a copy of the personal data we have stored about you, Article 15 DSGVO.
Correction:
You may request that we correct inaccurate personal data and complete incomplete personal data, Art. 16 DSGVO.
Erasure:
To delete your personal data: Please note, excluded from deletion is data that we need for the performance and execution of contracts and for the assertion, exercise and defense of legal claims, as well as data for which there are legal, supervisory or contractual obligations to retain, Art. 17 DSGVO.
Restriction of processing:
You may request the restriction of processing under certain circumstances, e.g. if you believe that your data is inaccurate, if the processing is unlawful or if you have objected to the data processing. This means that your data may only be processed in a very restricted manner without your consent, e.g. for the assertion, exercise and defense of legal claims or for the protection of the rights of other natural and legal persons, Art. 18 DSGVO.
Objection to data processing:
You have the possibility to object to data processing for direct marketing purposes at any time. In addition, you may object at any time to data processing based on legitimate interest if there are special reasons, Art. 21 DSGVO.
Data portability:
You have the right to receive the data that you have provided to us and that we process on the basis of your consent or for the performance of a contract in a common, machine-readable format and to request, to the extent technically feasible, direct transfer of this data to third parties, Art. 20 DSGVO.
C. Contact channels
You can exercise your rights through the following contact channels:
DigITup GmbH
Mr. Sebastian Stemmer
Königsallee 27
40212 Düsseldorf
E-mail: kontakt@dig-it-up.de
You can revoke consent to data processing by cookies and tracking technologies by making the appropriate settings in your browser or by using the opt-out options described in detail under II. C in each case.
D. Right to complain to a supervisory authority
If you believe, for example, that our data processing is unlawful or that we have not granted the rights described above to the extent necessary, you have the right to lodge a complaint with the competent data protection supervisory authority.
E. Amendment and update of this privacy policy
We ask you to regularly inform yourself about the content of our data protection declaration. Changes and updates to this privacy statement will take place when changes in our data processing operations make it necessary. The date of the last update is the "as of" date shown at the end of this statement.
Status: 01.11.2022
